Paul Klusmeyer has been in the traditional steel rule die business since 1985.
But when he was introduced to the model of creating dies for the regenerative medicine industry at Biocut Systems, the concept “tripped his trigger” as he describes.
“I was really impressed with the foresight that went into developing all this stuff,” said Klusmeyer. “What drew me was the sophistication of the dies and that it was really doing something to benefit people. I could be making a die that some of my family would need.”
Klusmeyer originally joined the team as a designer, but eventually moved on to become quality inspector and help create the process that determines whether products are safe, accurate and effective in accordance to the ISO 9001 standard. He describes the creation of an inspection system and the acquiring of proper tools as a proud moment in his time at Biocut.
“The quality of stuff I’m seeing is just so much better. We’re continually improving processes to get the dies as clean as possible. I see that they’re nicer than they used to be, which makes my life a lot easier, said Klusmeyer.
Something many may not realize is the sensitivity of quality standards in the medical industry, Klusmeyer pointed out. Whereas in nonmedical quality departments if something is wrong, the product is typically sent back to the floor or flat out rejected but creating dies for the medical industry requires quality standards hyper-focused on cleanliness and appearance.
“In this field, I end up spending a lot of my time cleaning up dies. They can’t have any debris on them or knicks in the blades. There’s a lot of visuals that go into it and it’s not just like you just accept or reject it. You have to work with things a little differently,” Klusmeyer said.
Over the three years Klusmeyer has worked in quality at Biocut, he speaks to an ongoing evolution of the practices used to assure customer satisfaction. He hopes this growth translates into a continued expansion of products.
“I’d like to get into inspecting some of the other stuff [such as] bandsaws and advances in the presses. We’ve got a variety of new products coming out and they’re in development right now and I look to expand on some of that stuff.”
Klusmeyer is motivated by the growth he’s seen thus far in the company, and is moved by knowing that better quality improves not only the lives of their clients, but for those in need of medical services.
“It’s a good feeling to be contributing…Before, these people were sitting in rooms with scalpels and trying to make these parts. Now we’re able to produce a consistent system or a method for producing higher rates and with more accuracy,” said Klusmeyer.
“I just look forward to continuing in this direction that we’ve been going, continuing to improve our processes and expand our horizons.”